Email and SMS rewards

Give shoppers a reason to hear from you again

Offer a clear reward for joining your email or SMS list. Shoppers enter their details in the chat and choose whether to sign up.

For shoppers

Show the reward before asking for details

A sign-up card names the action and shows the discount. The input comes before its action button, so shoppers can see what to enter and how to continue.

Email

Collect an email address for your newsletter.

SMS

Collect a phone number with its country code for text updates.

A choice

Shoppers can continue negotiating without joining a marketing list.

For your team

Keep the contact and consent together

The Sign-ups page records the contact details, time and wording the shopper accepted. Contact details are encrypted while stored.

Review the list

See who signed up and what they agreed to receive.

Export when needed

Download a CSV to import into your email or SMS tool.

Use the agreed purpose

Write consent wording that describes the messages you plan to send. Keep email and SMS choices clear.

Add a sign-up reward

Start free, no card needed; every paid plan starts with a 7-day free trial. Compare allowances and features. See them on the pricing page.

Add to Shopify →

Questions

Good to know

Is an email required to negotiate?

No. Newsletter sign-up is an optional reward, separate from negotiation.

Does entering an address prove it belongs to the shopper?

No. The app records the submitted contact and checks its format; this is not proof of ownership.

Where can I find the collected details?

Open Sign-ups in Symbiotic. You can view the records and export a CSV.

Let them 🤝 earn it, within your 📐 limits

Choose your products, set your discount limits and offer rewards that make sense for your store.

Riley Demo conversation

Started · make an offer

The Complete Snowboard · original price US$699.95

Hi! What price did you have in mind?

Powered by Symbiotic · sample product, no purchase